I've bought an item, which i hold my hand up, i skim read the listing, didn't expect what i received & then found out it was my fault.
Seller says they'll refund me, but they'll deduct their eBay fees from my refund.
the item required opening, but upon trying to put it back together, it seems to be broken.
So now, i want to return the item as faulty rather than unwanted & have a full refund.
Through asking on eBay, i've found that this seller appears to be a business seller faking as a private seller, which is against eBay rules.
I look into reporting them, but can't find a link to do so. I can only find advice saying people can be reported, but that's about as far as it gets.
Anyone reported in the past & can point me in the right direction? eBay doesn't appear to be the most helpful.
Also, while i'm at it, anyone have past experience of my case i've just mentioned? Any idea on whether i'd win a dispute or not?
I've tried asking on eBay, but it seems i'm not allowed to reply to threads or make new ones as it keeps saying error.