I have a Vauxhall Astra sxi 3dr 57 plate, which was stolen just over a week ago, house was broken into and keys taken. Luckily the police have recovered the vehicle and the key, and have reported theres no obvious damage to it, its currently at a vehicle recovery centre.
Ive since called my insurnace (Tesco) to talk about getting the vehicle back, they have said they need to get one of their engineers to check the vehicle and the claim will go from there, questioned whether this was necessary if nothing appears damaged, and the main point they were putting across is getting the locks changed.. Even though the key has been recovered, they say there is a very small chance that they taken a copy of the key..
sounds a bit ridiculous to me, I live about 80 miles away from where the vehicle was stolen, and there was nothing in the car to link to my home address..
My main question is should I withdraw my claim? If necessary get the locks changed myself, as they suggested this may affect my insurance covereage..
OR would it be best to continue with this claim, and get it completely checked and just deal with the increased premiums? Im a bit suspicious they are taken me for a ride, and doing the best for me to claim...
Can anyone advise how much changing the locks is likely to cost? parts and labour?
Sorry if there are a few questions here, or not enough info.. This is the first claim I have ever had to make, and Im just confused as to whats the best way for me to deal with it