Hi, I've just received a e-mail from flux direct telling me that the document I have sent them is "Insufficient Proof Of No Claims Bonus" yet they state in the same e-mail that the document must have,
- The number of years no-claim bonus
- The name and/or logo of the insurance company
- The policy number
- The Expiry date
The document I sent them has all of these details on it, why would they not accept it?