Page 1 of 2 12 LastLast
Results 1 to 10 of 14

Thread: Gotta Love VX

  
  1. #1
    Status
    Offline
    Dankusan's Avatar
    AOC Obsessed
    Join Date
    Dec 2009
    Posts
    1,488
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)

    Question Gotta Love VX

    Hey Guys,

    I sent VX an email enquiring about getting my 1.9 CDTI 150 tech 2'd so i can have my trip computer and bluetooth activated . They replied with

    Dear Mr Hawkins
    I write with reference to our telephone conversation on 16 March 2010, regarding your Vauxhall Astra, registration number KY** **L.
    In response to your enquiry our Technical Department advised that, regrettably, the functions mentioned in your correspondence are not possible to activate nor retrofit.

    Thank you for contacting Vauxhall Motors and allowing me the opportunity to comment.

    Yours sincerely

    Elisabeth Demeter
    Customer Service Manager

    I know this can be done as I have spoke to several people on here about it and one person has offered to do it for me for a reasonable price.

    Is this common with VX?!?

    Cheers,
    Dan

  2. #2
    Status
    Offline
    blackbirdxx's Avatar
    AOC Regular
    Join Date
    Apr 2009
    Posts
    258
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Welcome to Vauxhall

  3. #3
    Status
    Offline
    58astrablack's Avatar
    AOC Regular
    Join Date
    Aug 2009
    Posts
    128
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Hmmm.........looks familiar. Reply from VX by I received via e-mail.

    Service Request Number: 1-8*******
    E-mail:


    Dear Mr

    Thank you for your e-mail dated 8 February 2010, regarding your Vauxhall Astra.

    In response to your enquiry our Technical Department advised that front fog lights are not available as an accessory kit, therefore, we are unable to advise on their fitment.


    Thank you for contacting Vauxhall Motors and allowing me the opportunity to comment.

    Yours sincerely

    Elisabeth Demeter
    Customer Service Manager


    Car is a 58 plate 1.7 CDTi. Do you reckon they actually speak to the Technical Department?

  4. #4
    Status
    Offline
    Dankusan's Avatar
    AOC Obsessed
    Join Date
    Dec 2009
    Posts
    1,488
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    i don't think they have a clue! because they replied again when i argued back saying I shouldn't have the CD70 in my car as it shouldn't have been fitted. WHich in the eyes means (and they sorta said) i have fitted it myself and they will take no responsibility if it doesn't work. I told them to forget it and ill go to my local dealer!

  5. #5
    Status
    Offline
    bhalay207's Avatar
    AOC Obsessed
    Join Date
    Sep 2009
    Posts
    1,943
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    they're clueless! they make the cars and yet dont know about them
    Op-Com (Derby), Can travel at extra cost, PM me for details or click HERE

  6. #6
    Status
    Offline
    Dankusan's Avatar
    AOC Obsessed
    Join Date
    Dec 2009
    Posts
    1,488
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    just makes me laugh

    can i ask a question bhalay? my sound stupid lol but whats Op-com? (as per your sig)

  7. #7
    Status
    Offline
    bhalay207's Avatar
    AOC Obsessed
    Join Date
    Sep 2009
    Posts
    1,943
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Quote Originally Posted by Dankusan View Post
    just makes me laugh

    can i ask a question bhalay? my sound stupid lol but whats Op-com? (as per your sig)
    its a diagnostic equipment that you plug into all vauxhalls via the ecu plug and you can diagnose faults, and programme some features such as cruise control etc
    Op-Com (Derby), Can travel at extra cost, PM me for details or click HERE

  8. #8
    Status
    Offline
    Dankusan's Avatar
    AOC Obsessed
    Join Date
    Dec 2009
    Posts
    1,488
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    ahhhh thank you

  9. #9
    Status
    Offline
    domino's Avatar
    User
    Join Date
    Aug 2006
    Posts
    6,269
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Quote Originally Posted by 58astrablack View Post

    In response to your enquiry our Technical Department advised that front fog lights are not available as an accessory kit, therefore, we are unable to advise on their fitment.
    Where, exactly, in that reply have they indicated they don't know what they're talking about?

    I too am unaware of Vauxhall providing the front fog lights as an accessory kit or retro-fit 'pack' of any sort

    Perhaps people should stop moaning about what VX are telling them (which is largely correct) and do some leg work themselves to find out what parts they need and order them up.

    If upgrading our cars were as easy as buying a 'kit' or 'pack' then I'm sure we'd all be doing it after buying a basic spec model ffs.

  10. #10
    Status
    Offline
    Dankusan's Avatar
    AOC Obsessed
    Join Date
    Dec 2009
    Posts
    1,488
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    I am not moaning about Fog Lights Domino. I'm moaning at the fact they are saying they can't Tech 2 my car!

Page 1 of 2 12 LastLast

Similar Threads

  1. You Gotta Love Ebay
    By M1C VX in forum Chit Chat and a Warm Welcome!
    Replies: 5
    Last Post: 02-06-2006, 12:17
  2. You gotta love this guy.....
    By smcnally in forum Chit Chat and a Warm Welcome!
    Replies: 5
    Last Post: 27-01-2004, 01:17

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •