Sent GF in last week to get a new rear wiper for the MK5, they take the reg, give her wiper happy days!
Go to fit it last weekend to find they have given me a 3 door wiper, when I have a 5 door. In my rage of putting the old one back on, managed to snap the fitting on the wiper arm - not so happy days.
So Monday, went to Murketts in Huntingdon to exchange wiper and get new wiper arm as well. Bloke couldn't understand that I was given the wrong one, and didn't grasp the idea I needed a 5 door wiper which is longer.
So eventually it turns out surprise surprise, neither wiper nor arm are in stock. So it was ordered to arrive at dealer on Tuesday. At same time I asked him to get me a price on a grill for the MK5. 10 minutes later and he finds nothing, isn't even aware that the new Vauxhalls all have a chrome strip and V on the grill - thick or what.
GF goes back in tonight to collect the 5 door wiper and also the arm. Guy in parts department turns round and tells her is was sold to someone else ... grrrrr getting annoyed by now! One of the other guys tries making out that someone else has collected it on my behalf, which they didn't! So they say they will order again for tomorrow and have it delivered to any local address for me.
By now I am fuming down the phone to my poor GF who is in the parts dept at Murketts telling her to just get the money back on the 3 door wiper I paid for, but returned to them.
Very reluctantly they eventually gave her the money back after persuading her several times to re-order. Not a chance, not the first time they have f****d me about with parts.
Will be going to another dealer now in the future, just so unreliable, never have "common" parts in stock - just sooo frustrating.