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Thread: Ebay Seller Problem, need advice

  
  1. #1
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    Vintorez's Avatar
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    Ebay Seller Problem, need advice

    bought some HID's off an ebay shop detailed as 6k HID's, they arrived within 2 days so i was impressed with delivery time, however i received 8K's heres the conversation took place in ebay.

    (read from bottom to top)

    Dear gromitantiques,

    ok please can you call gary tomorrow morning. 07590516298

    - parts-super-price





    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 26-Nov-09 18:47:37 GMT


    Dear parts-super-price,

    we've checked, and double checked, theirs no item delivered and theirs no calling card left by royal mail, my parent has been in all day and not a peep from the postman.

    do you have it on record that i have signed for the item?

    someones playing silly buggers and its not me, id like my refund.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 26-Nov-09 1404 GMT


    Dear gromitantiques,

    your item is showing as delivered today can you please check to make sure

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 26-Nov-09 11:01:41 GMT


    Dear parts-super-price,

    i already gave you the number, 07916 254 208, leave a message on the answering machine.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 26-Nov-09 10:09:07 GMT


    Dear gromitantiques,

    have you got a contact telephone number please

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 25-Nov-09 21:19:24 GMT


    Dear parts-super-price,

    Still not got any word from you, please can i have a complete refund to my paypal account by tomorrow, or i shall be taking this matter up with ebay disputes.

    Regards.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 23-Nov-09 20:35:55 GMT


    Dear gromitantiques,

    have you got a contact telephone number please.

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 23-Nov-09 20:16:47 GMT


    Dear parts-super-price,

    As per previous correspondence regarding this item, I have eventually received the refund in postage but no lights. This service is very poor. I should not be constantly chasing as I bought the product in good faith. Can I please have a full refund as soon as possible as I am going to buy the product elsewhere from a more reliable source. Can you please confirm asap that the full refund has been returned to my account.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 20-Nov-09 14:35:34 GMT


    Dear gromitantiques,

    how much did you pay for postage

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 20-Nov-09 14:34:14 GMT


    Dear parts-super-price,

    Ok, i have just phoned you, your colleague assures me it was sent out on the 17th of November, and will be received no later than the 23rd.

    i still havnt received the postage refund into my paypal account. please can you sort this out.

    regards

    gromitantiques

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 19-Nov-09 14:53:36 GMT


    Dear gromitantiques,

    please call 07590516298

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 19-Nov-09 10:58:38 GMT


    Dear parts-super-price,

    Hi, following your email of "no problem" after i requested it arriving on the friday lastest saturday morning, its still not arrived.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 11-Nov-09 17:56:11 GMT


    Dear gromitantiques,

    no problem

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 11-Nov-09 14:59:40 GMT


    Dear parts-super-price,

    ok, its back on its way to you with the exact same postal particulars you used but to the listed returns address on the package.

    postage cost was £6.70, please make the amount payable to YPlews@aol.com paypal address.

    below is a url to a picture of the receipt from the post office as proof of delivery.

    http://img262.imageshack.us/img262/4628/img2023q.jpg

    i hope this proves its delivery so you can send out the correct 6k HID today so it can arrive intime for my car before it comes out of the mechanics.

    - gromitantiques




    From: parts-super-price
    To: gromitantiques
    Subject: Re: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 11-Nov-09 14:01:45 GMT


    Dear gromitantiques,

    sorry thats the muppets in the wharehouse second time they have done that, please return the kit you have and we will send you the 6k kit, once again sorry

    - parts-super-price




    From: gromitantiques
    To: parts-super-price
    Subject: gromitantiques has sent a question about item #270481430860, that ending on 06-Dec-09 23:28:22 GMT - VAUXHALL ASTRA MK4 H7 XENON 6K HID CONVERSION KIT
    Sent Date: 11-Nov-09 11:50:14 GMT


    Dear parts-super-price,

    Hi, I ordered a set of 6k HID lights for my astra Mk4 Coupe, youve sent me 8k HID's, these are too bright a colour. please send me the correct ones.

    - gromitantiques
    i phoned them repeatedly and their not picking up.

    i dont know how to go about starting off a dispute or getting my money back through paypal.

    any advice?
    Engaged in crime I grasp my throat
    Enraged my mind starts to smoke
    Enforce a mental overload
    Angry again, angry again, angry again
    And again and again, again

  2. #2
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    If they are ignoring you open a dispute with paypal, but seeing as they have been delivered, all be it to a different address (royal fail again), not sure what paypal will do.

  3. #3
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    hmm, its more than likely their full of it tbh as they delivered the first set with no problems, plus i know the postie.

    ive filled a dispute and will escalate to a claim if they dont cough up.

    annoys me that i have to go through this much hassle and still reach the same outcome if they had just coughed up at the beginning or sent me the item.
    Engaged in crime I grasp my throat
    Enraged my mind starts to smoke
    Enforce a mental overload
    Angry again, angry again, angry again
    And again and again, again

  4. #4
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    just looked at there feedback, seems your not the only one

    have they given you the reference code for the recorded delivery? would seem a bit dodgy if they havent, if they do give it to you double check who signed for it, as it will not be your signature you will have a claim
    MK5 1.7 CDTI OWNER AND AN ESTABLISHED MEMBER OF THE DARK SIDE!

  5. #5
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    I would go to paypal and ask for a refund from them. I hd a similar prolem and got my £200 refunded. All the best with it mate.

  6. #6
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    notified the seller of the paypal dispute created, i thought it was only fair i did, plus they probably get a notification of it too anyway.

    got a reply saying theyve dispatched another package and they will give me the tracking number later.

    tbh, i dont want the parts from them anymore, id rather not line the pockets of rubbish sellers and be called a liar, i just want my money back.
    Engaged in crime I grasp my throat
    Enraged my mind starts to smoke
    Enforce a mental overload
    Angry again, angry again, angry again
    And again and again, again

  7. #7
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    Open a dispute!!!
    My last username was ElTelcoupeT....Im now TelTel & Detailing is my game!!.

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