Dealing with Problems
If you are experiencing problems concerning the buying or selling of an item, such as not receiving goods or money, then consider the situation very carefully before taking your next action. Please DO NOT POST ON THE FORUM with a complaint regarding a member, but please do the following:
Allow sufficient time for money or goods to arrive. Personal circumstances can sometimes get in the way of a perfect transaction, once you are confident this is not the case and have genuine concerns please inform one of the AstraSport Admin (MatG or Coo).
When informing Admin of your situation/complaint please provide FULL information concerning the trade, the other party, what was agreed and any contact from the other party.
The AstraSport Admin may be able to help, but nothing can be promised and if they do get involved it will be at their own discretion. Nevertheless, it is most important that you advise Admin of any problems – you may not be the only person experiencing such problems involving the other party.