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Thread: Regal Warning

  
  1. #1
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    allycarson's Avatar
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    Regal Warning

    just to let all no to keep well away from regal power pipe

    bought a stainless power pipe from regal 8 months ago with a dump valve take of pipe it has since started to rust around the weld now making the pipe look unsightly

    regals first answer to this was.

    just clean it of with a wire brush

    wasnt best pleased with that one. was then told after stating not only was it a fairly rong pipe any way as the dump valve conection causes the dump valve to rub of the coolant hose wich will be fun wen it rubs through the pipe is to long cousing the ends to fit hard against top hat and intercooler alowing no flex wich no dowt will break my rad mounts told then that criss would give me a call. gave 24hrs then phoned back

    spoke to criss his answer was

    it wont affect the performance

    wen told it shouldnt rust he then gave the best answer ever not

    he said send it back down and we'l clean the weld up and paint it with rust proof paint
    all i wanted was a stainless weld after all i paid an xtra £15 for the dump valve take off so decided id just have my money back after all the product isnt fully stainless is no longer serves its cosmetic purpose of looking good and now due to the change in molecular structure the whole pipe will start to rust and becouse of the daft place of dump valve fitting it couses unnesisary ware and tare to the coolant hoses means it is not fit for the purpose it was designed

    criss's answer
    tough ure not getting your money back
    great customer care i thougt his answer was we'v never had a problem or complaint before

  2. #2
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    l0ad3d9's Avatar
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    if you need one matte give me a pm i can have one made to suit
    and its fully stainless steel

  3. #3
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    Craig's Avatar
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    doesnt suprise me

    from what i have read on here they dont care much for after service when things go wrong

    trading standards might be worth a call as the product isnt fit for the purpose it was made/bought for
    Ibiza FR CR TDI with 203 BHP

  4. #4
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    MatG's Avatar
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    locked as it looks like you are doing the rounds on forums for maximum damage and we are only getting your side of the story. You have just joined and its your first post, if this had come from a longer standing member or in fact anyone that users the forum more than once, this thread would be looked at in a different light.

    I suggest if the above is correct then trading standards will be far more effective then posting on forums.

    Thread closed.
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