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Thread: Computer help please

  
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    lockdown's Avatar
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    Computer help please

    Strange problem with my brother's computer that I cannot work out for the life of me.

    On our wireless network at home we have two laptops, an xbox, a pc and my iphone.
    Everything is connected up and working fine apart from the pc. It cant connect to the internet. It can find the wireless network but it can't connect to it.
    I've put all the SSID and security codes in correctly but nothing.

    Any help or ideas what could be wrong with it?

    Thanks

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    domino's Avatar
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    is it set up to use DHCP? IP address conflicts perhaps?

    Though if it's not even connecting, I'd say there's an issue with authentication

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    lockdown's Avatar
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    I have no idea for what those things are lol

    How can I check/fix these things?

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    I'm assuming your using a USB Wireless Dongle? So the PC can connect wirelessy?

    My advice would be to attempt to remove and uninstall the wireless adaptor and start from scratch.

    Uninstall wireless dongle :

    right click my computer > go to properties > hardware tab > device manager and look for wireless adaptor.
    Then unplug the wireless adaptor.

    uninstall the wireless adaptor software:
    start > control panel > add/remove programs > look for the manufacture of your adaptor or what ever the software is.

    restart PC.

    Plug in wireless adaptor and reinstall the software.

    That should fix it.
    Quote Originally Posted by DaveDempsey View Post
    Hey atleast MOTing your car should be a lot simpler than MOTing your EX. Replacing a worn out bush on a car is far easier.



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    lockdown's Avatar
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    Its has a wireless pci card installed inside the computer. I thought that the problem mite lay with that was but its still picking up the network?

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    Try doing this:
    right click my computer > go to properties > hardware tab > device manager and look for wireless adaptor and right click uninstall.

    reboot pc and it will automatically pick the wireless pci card(on side note make sure you have the required software incase it don't auto pick it up..

    See if you can connect.
    Quote Originally Posted by DaveDempsey View Post
    Hey atleast MOTing your car should be a lot simpler than MOTing your EX. Replacing a worn out bush on a car is far easier.



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    Pete 2's Avatar
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    Are you letting windows handle the wireless connection, or the software that comes with the adapter?

    Either way, most common for this is the security settings are not correct for the software controlling the adapter.

    For instance, if your wireless network is running WPA/PSK, & authentication is TKIP, check that this is the security setting for the software on the pc that is handling the wireless connection.
    You may find it is not the same.
    If so, then you need to change this & all should be ok.

    You may also need to re-enter the wireless network key after doing this.

    Let us know how you get on.

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    sport-hatch150's Avatar
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    your router could also be set to lock out computers by mac address - maybe called mac filtering or trusted stations. Need to see more details, what router, what op system. Ive been caught out by mac filtering before now.

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