My mum's asked me to check over what she was charged for at a recent service.
It all looks OK, apart from her car having been MOT'd... something which was neither needed or asked for . Luckily she spotted that and got it refunded when she collected it, but kept the certificate
One item jumps out tho, and that is "emery paper" at £1.65 -WTF is that for? Surely that is just a workshop consumable, and shouldn't be charged to the customer?