Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Rochford tyres.

  
  1. #1
    Status
    Offline
    SRIdunsy's Avatar
    AOC Newbie
    Join Date
    Sep 2008
    Posts
    19
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)

    Angry Rochford tyres.

    Just thought I'd let you guys know that I've had so much trouble with this company trying to get alloys that I'm advising that no one uses them to purchase alloys. Basically I ordered some wheels off them, they arrived, they didn't fit. After two weeks of taking pictures to email them, countless phone calls and very rude staff without one apology even when I spoke to the manager, I had to courier the wheels back to them and finally got a refund but I had to pay £25 courier charges which I think is out of order so will need to look into claiming that back. So just a word of warning, do not use Rochford tyres. Cheers.

  2. #2
    Status
    Offline
    celticrsmith's Avatar
    AOC Fanatic
    Join Date
    Feb 2005
    Posts
    672
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    doesnt sound too good mate.

    in what way didnt they fit?

  3. #3
    Status
    Offline
    Begbie's Avatar
    AOC Regular
    Join Date
    Sep 2008
    Posts
    265
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Ta for the heads up.

  4. #4
    Status
    Offline
    astra-sxi's Avatar
    AOC Obsessed
    Join Date
    May 2006
    Posts
    5,607
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Cheers for the warning mate.

    I was looking on there webite at tyres last night.
    ^Click above if yae are^
    >< Proud To Be Scottish ><

  5. #5
    Status
    Offline
    SRIdunsy's Avatar
    AOC Newbie
    Join Date
    Sep 2008
    Posts
    19
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    The spigot hole was 10 mm too small which was clear in the email I sent them but that wasn't good enough. All the manager said "it's ok, just tell me if you don't like them and we'll sort something out" god I wish I lived near their company because they would have me in his office knocking some sense into him. Even though he works for an alloy wheel company he's probably never fitted a wheel in his life!!

  6. #6
    Status
    Offline
    ssa17WS's Avatar
    HID + LED Guru
    Join Date
    Mar 2007
    Posts
    3,292
    Mentioned in
    1 Post(s)
    Quoted
    0 Post(s)
    yeah av heard a few thing about this company.

    if your even needing alloys there is a company just round the corner from me will give you good prices and good service as well.

    thats where i got my alloys from

    maybe not as great as internet prices but at least you've got someone to speak to and ever go back to if you even need help

    give us a shout if you needing anything

    Steve
    Astra VXD
    rburgring - 10:55

    Scottish Region

  7. #7
    Status
    Offline
    Moonman's Avatar
    AOC Obsessed
    Join Date
    Mar 2007
    Drives
    Astra J VXR
    Location
    Newport
    Posts
    3,010
    Mentioned in
    0 Post(s)
    Quoted
    1 Post(s)
    Add Moonman on Facebook
    I bought my wheels off of them and they fitted fine and so did my friend in work so it' not all bad mate.
    Summit White Astra J GTC VXR 2.0L Petrol Turbo (276 PS) with Aero Pack and 20's

  8. #8
    Status
    Offline
    SQ Man's Avatar
    AOC Obsessed
    Join Date
    Feb 2004
    Posts
    4,881
    Mentioned in
    0 Post(s)
    Quoted
    2 Post(s)
    I've had trouble with them as well.
    I ordered my rims & tyres online, took 4 or 5 calls & several weeks before they finally arrived. Never called me back despite promising to & lied about despatch dates as well.
    Had one of my valve caps nicked at a show recently, rang them up to see if I could buy another set & was basically told to sod off & try ebay as they wer'nt interested.
    I'll be buying elsewhere the next time, as will anyone else i can persuade.
    2003 Sapphire Black 3Dr DTi Astra
    Custom Irmscher kit, Interior Leather/Alcantara retrim & Alpine/Focal Install
    Install progress (----------)

  9. #9
    Status
    Offline
    linea_rossa's Avatar
    AOC Fanatic
    Join Date
    Oct 2006
    Posts
    963
    Mentioned in
    0 Post(s)
    Quoted
    0 Post(s)
    Had loads of problems with them to

    • "new" wheels arrived damaged
    • Paid for flush fitting valves - not fitted
    • two directional tyres fitted the wrong way round
    and that was just when they were delivered. Had to pay out my self to get it sorted and the took them 3 weeks to pay me back.

    Then one of my tyres started to split on the side wall after about 2000 miles. I purchased a new tyre and it took them over 2 months to credit me and they lost all my paper work

    Very rude, never call you back when they say they will.

    But they were cheap

  10. #10
    Status
    Offline
    Glasgow_Stu's Avatar
    Moderator
    Join Date
    Nov 2005
    Drives
    Vectra VXR + Astra Coupe Turbo
    Location
    In a box outside tesco
    Posts
    12,987
    Mentioned in
    25 Post(s)
    Quoted
    16 Post(s)
    Add Glasgow_Stu on Facebook
    i have moved this out to general chat as i feel this is not really region related anymore.. mods feel free to move again tho if its in the wrong place.
    The coupe...ITS ALIVE & back from the dead....again!
    The internet: where everybody knows everything about **** all.

    become a paid member:
    http://www.astraownersclub.com/vb/payments.php



Page 1 of 2 12 LastLast

Similar Threads

  1. Rochford Tyres Clearance.....New Vxl 5 spokes...
    By Coo in forum Astra Discussion & Chat
    Replies: 8
    Last Post: 18-06-2005, 09:37
  2. Rochford Tyres ....!
    By mixedupste in forum Chit Chat and a Warm Welcome!
    Replies: 7
    Last Post: 12-01-2005, 03:44

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •