Before I decide to launch both the tom tom and PC out of the window, please can someone help me.
I am trying to install some software for the first time onto the tom tom after installing the latest version of tom tom home.
I did the following:
1) Install latest tom tom home 2.3
2) Plug tom tom to pc and switch on
3) tom tom asks do i want to connect to computer? i say yes
4) tom tom home auto starts (which i thought it means both devices are not connected to each other)
5) tom tom screen goes orange with a picture of a screen on it
6) i go tom tom home and click on update my device, nothing happens. All I get is connect tom tom device???
I have tried this software on both a PC and a laptop,. but get the same thing??
Are their different versions of tom tom home???
Thanks for any help.
PS tom tom support is not help either