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Thread: Money gone missing

  
  1. #1
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    Angry Money gone missing

    The other day I ordered a pair of trainers from sbkicks.com and when presented with the confirm payment I recieved an error on the page, so I pressed back and tried again, same again. Then I realised it was the No Script extension disabling the Java script running on the page. I allowed access and then there was no page order and my order was confirmed.

    However, upon checking my bank statement online I saw that I was charged twice for the transaction which you can see in the picture here



    I emailed the customer support for the website and they replied saying that they only recieved one payment of $134.99 (£70) and on their records it showed I had tried to pay 3 times yet they only accepted one payment.
    This image was attached with the reply email:



    Now it seems like £70 has gone to the website in the 1st picture, yet they have no record of getting it.

    Where should I go from here? As I'm now £70 out of pocket and I need a new stereo for my car!

    Oh and ironically enough, these are the shoes I ordered: (yes that is a £10 note printed on the toe)

    Astra is coming back..bigger badder and better
    ..or is it? Thinking of buying a coupe

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    trying hard not to insult the shoes now... go and talk to someone at the bank is probably the best idea

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    As above, speak to someone at your bank. They should be able to trace where the transaction went

  4. #4
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    Quote Originally Posted by leeeeshad View Post
    trying hard not to insult the shoes now... go and talk to someone at the bank is probably the best idea
    lol i know they're not everyones taste but I like to collect the Nike Dunk range of shoes

    Will go the bank on monday see whats goin on
    Astra is coming back..bigger badder and better
    ..or is it? Thinking of buying a coupe

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    M1C VX's Avatar
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    looks like you were robbed twice lol
    What is cross posting? Is it when you get angry and post it on a forum?

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    What most probably happened it has been taken out twice, the company have charged you once. The bank will return the second amount into your account Monday.

    If it has not claim a charge back on the card.
    From the East Midlands?
    Lincolnshire, Nottinghamshire, Leistershire, Derbyshire.





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    Quote Originally Posted by M1C VX View Post
    looks like you were robbed twice lol

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    they probly took it from you as punishment for ordering those hideous naff shoes,thus detering you for future reference and saving yourself from any future embarassment..

    phone bank..simple!!
    My ambition is to live forever,.. so far so good

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    Vanilla Ice wants his shoes back.

  10. #10
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    Quote Originally Posted by DaveDempsey View Post
    Vanilla Ice wants his shoes back.
    PMSL

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