May i first say that this site is used to express views of car owners and what i am about to say in no way represents any views of this site.
Please read and offer your opinion?! Could possibly kill my car!?
Right, after talking to some friends i went down with them to Einsford for what is to be a REGAL satellite site. So they will do all the same work as regal in southampton. When i first heard about it i thought "sweet". I live in kent and for me it is either a long drive up north to courtenay or long drive to southampton for Regal! So when i heard there was a tuner moving 10mins up the road i was excited as it meant that if anything was to go wrong i could limp there to have it sorted.
ANYWAY. The day started off well and met all the main people up there. I have to say that Tony, Keith and Matt (and the young bloke i never caught your name) were some of the easiest and straight talking people to get on with and told me what i needed to do to get it running right.
They were running specials on remaps for that day and i thought that i might aswel give it a go. It was 350 instead of the usual price of about 600 and was having stage 3 put on.
Apart from the wait, which i didnt mind they plugged the laptop in and 2mins later said "right, done, give that a go". They didnt touch the actautor, and loaded one file in 30secs and expecting that to be enough. Took it up the road and was so disappointed. Was only pushin 12psi on the gauge all the time. Went back and said i wasnt happy and they didnt set it up or tell me what it was rollin as they didnt have any rollers. The actuator i got from courtenay as with all my bits and has NEVER been set up and was obviously not right, but they didnt have the equipment to pressure test the uprated actuator on the VXR turbo to get it boositing correctly.
Never have i been spoken to as rudly as Chris' (the bloke that owns regal (as far as i know)) Wife. Everyone could see that i was getting irate with the way she was speaking to me but managed to keep my cool and no one else stepped in. She kicked up stink that it was my car and not their map that was not running right. Had an argument infront of everyone saying that i wasnt happy so wasnt paying and to take the map off. It took 30secs for chris to take the map off and put another map on.
They didnt have the standard map and had to put a half map on and it has not run right since. Looked like the clutch went on the way home yesterday!! The car in now boosting at 16/18psi on the "standard map" and on getting back to jason's house (who had his leon mapped on sunday too) said he heard chris say to his wife "that'll teach him, ive restricted the power and put up the torque".
Another disappointed customer!! What do i do now!? Its obvioulsy not boostin properly and the clutch now looks like its gone!?!?!?!
Should have just stuck with courtenay!!
Like i said before, Tony, Keith and Matt were a great bunch of lads and have said chris and his wife wont be there in future...you have been warned!! At the moment they have no rollers and cannot set anything up properly!!
Was i wrong not paying for it if i wasnt happy? It didnt take 5mins in total to add and take off a file. Obviously not the right map...where do i go next?!