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Thread: PC World - PC performance

  
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    PC World - PC performance

    has anyone had any issues with the above warranty/insurance?
    i dropped and broke my laptop the other day!! the thing is in two, and definately a write off...
    they have arranged for it to be picked up in a few days to check it out. once a decision has been made, they will get back to me.

    thing is, i have read very bad reports on the net regarding the above company!
    anyone had any issues with them?i really dont want them to find some wtupid escuse to get out of paying, as i really need the laptop for work, and i have been paying my £8.99 a month or ages!

    thanks in advance for any help
    "Don't waste your time on jealousy. Sometimes you're ahead, sometimes you're behind. The race is long, and in the end it's only with yourself"

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    Not sure if thier insurance covers accidental damage such as dropping your lappy.

    Went there last weekend as my other 1/2's 1 month old lappy keeps shutting down. Queued for 30 mins to be given a phone number to call. Called the number and it was only open Mon - Fri and for Dell, she has not got a Dell lap top.

    In otherwords....you're fu@ked!
    Tell me what you've done, not what you're going to!

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    i used to work for pc world and pc performance does cover you from accidental damage so you will be covered, they jsut want to inspect it to make sure its a genuine clam (not blatently been taken to with a hammer) plus if they no longer hold your laptop model in stock they will give you a newer model of higher spec. Sometimes it takes a while for a result tho as has to be autorised etc... but if its been longer then 28days after they have collected it the written agreement rights in the pc performance warranty acts state that if it takes more then 28days from collecting to give u a answer or fix it then you can immediatly clam your money back or take a new replacement item.
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    Accidental damage is fully covered from what I remember. been a long time since I worked there though.

    1st year also has theft cover I believe?
    ShaanK. BMW E92 335i Msport and BMW E83 2.5i X3

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    steve what store did you work in? recently??
    ShaanK. BMW E92 335i Msport and BMW E83 2.5i X3

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    Quote Originally Posted by ShaanK View Post
    steve what store did you work in? recently??

    was about 5 years ago worked in the aylesbury store, but i was in there 2 months ago looking at new laptops and the pc performance looked the same as it was before
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    Quote Originally Posted by stevenet15 View Post
    was about 5 years ago worked in the aylesbury store, but i was in there 2 months ago looking at new laptops and the pc performance looked the same as it was before
    Cool I worked in the Edinburgh store in the tech dept for 4 years part time while at uni. I miss it sometimes lol awesome banter still play online gaming with that lot though.

    sorry to bring this off topic!!!
    ShaanK. BMW E92 335i Msport and BMW E83 2.5i X3

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    Quote Originally Posted by ShaanK View Post
    Cool I worked in the Edinburgh store in the tech dept for 4 years part time while at uni. I miss it sometimes lol awesome banter still play online gaming with that lot though.

    sorry to bring this off topic!!!

    i worked in the pc clinic was only there a few months coz it was sooo boaring the days jsut dragged because of the shopping music they play all day long on repeat e.g musical/instrumental tv theme tunes etc... jsut did my head in so ended up messing about to give my self something to do, that resulted in me and anotehr employee called ian getting suspended on full pay, was off for 3 months then they called us back in and offered out jobs back but me and ian had allready got a job together in a warehouse so both quit then worked at this otehr place for ages untill i got a job as a mechanic at mercedes benz
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    sounds like you landed on your feet there then so no worries!!!!
    ShaanK. BMW E92 335i Msport and BMW E83 2.5i X3

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    Quality of there products, yes I have problems
    Insurance, no

    Brought a pc from them and every 12 months exactly something failed and they replaced it.

    However after the 4th time I'd had enough, they paid out the cost of the thing as credit as promised to return the hd but never got the hd back.
    I'm like a bad penny, old, dirty, and appears when not wanted.
    Guess who's writing a victorian fantasy book. #JamesPurcell #The Diaries of James Purcell

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