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Thread: I want a new phone

  
  1. #1
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    lockdown's Avatar
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    I want a new phone

    Right I have a Samsung phone (not sure what its called), this one.

    Problem is im on a contract with t mobile and i've had this phone since February. I didn't really like it in the first place but now it's really started playing up. It's started going very slow, freezing and losing signal and not reconnecting so I have to turn it off and on again to get a signal. Also when I switch it off and on it likes to freeze up so I have to take the battery out (this normally happens about 4 or 5 times till I can get it working and make a call). Question is do you think there is any chance of me getting a new phone from t mobile? I don't really want to go out a buy another phone, so I want one off them. Don't think im due an upgrade for a while so what do you think the chances would be? Thanks

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    techsteve's Avatar
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    The norm is they will send your phone away for repair ( unless you have insurance ), only way to find out is to pop in and ask
    HIGHDOWN Car Audio & Security
    Clifford, Genesis, Rockford, CDT Audio

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    Paul's Avatar
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    They will either repair or replace your phone, but only with the same model.

    HTH

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