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Thread: Advice please - ebay

  
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    Advice please - ebay

    I sold some alloys on ebay and put them for collection only the guy asked me if he can arrange to get them picked up via ups so i said yeah anyway two months later (today) i get a letter from ups saying that I owe them for the pick up & delivery of the items when he should of paid!!

    any advice??

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    Working for UPS i can say that he has put you as the collection address and as such the invoice for shipping has been sent to you. Best thing to do is to phone em on 08457877877 and explain the situation.

    It may just be that he has paid for the shipping which he should have done otherwise they wouldnt have been collected and the invoice has just been sent to the collection address which is normal.

    Just phone em and find out for sure.

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    yeah will do, but it say outstanding balance!
    i got a photocopy of the waybill in front of me and it got a credit card number!

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    Who's card number is it on the waybill??

    The only way he can pay for it via a Waybill is by having an account with UPS. We dont process card details form the waybill any more for security reasons, it has to be done over the phone thru our call centre.

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    i guess its his card number as it deffo aint
    mine its a visa or mastercard also the card number doesnt look right! and the expiry date say: 1?

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    Maybe they didnt get his card details right, so they are chasing you for it, thinking its you?

    If you have his card number...go shopping lol

    (Joke btw)

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    send the guy an email, and ring UPS giving them his details and if need be a copy of an emails between the two of you showing where he said he was arranging the service.. ATEOTD they are almost certainly just following procedure
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