2 months ago i made a telephone enquiry over the phone to my local sports centre regarding membership costs, i was quite impressed with their prices and showed an interest in joining.
the lady on the phone asked for all of my details, name address and bank details etc? i questioned it at the time thinking it was odd, but she assured me it was just to make it simpler when i went in to sign the paperwork....well i never did. i joined as a member with the same company but at a different site closer to my work which was more convienient for me.
well i noticed yesterday on my bank statement x2 direct debits on the first month and questioned it and its come to light now that i have 2 memberships running for the same company yet i only signed one direct debit mandate and that was at the gym i have been using....
this is fraud isnt it? i havnt signed the mandate to give them permission to debit my account of any funds from that site, where do i stand, can i go in and kick up a big fuss, after all £39 is a fairly large sum of money to be taken without permission. whats even more anoying is that they havnt still contacted me and would have been taking another direct debit today had i not cancelled it yesterday.
sorry for the book i just wrote if anyone can offer sound advice PLEASE HELP. i was thinking mabe i should push for 6 months free on the actuall membership i agreed and signed up for??