Anybody work for a company the provides a damp course or know the ins and outs of it all.
Basically we had a damp course done in 2003 which now need relooking at. I contacted the firm who have said that I need to provide the orginal plan and report, the guarentee and invoice. I can't find the plan or report so they want to charge me £55+VAT for 'new orginals' for them they to charge another £70+VAT to come and have a look (refunded if work is covered).
Surely all I need is the guarentee and invoice with paid on it, why should i have to provide a copy of the plan. To say that I am non to happy is an understatement so I would welcome help or info