I bought a 2 month old Astra from Vauxhall last week, and as part of the deal the salesman said he would throw in a £300 "Permashine" pack (protects paint from fading etc.) which should have a 3 year guarentee.
When I came to pick the car up I was told that the Permashine had been applied and all the receipts and everything was in the manual in the car. Thinking nothing of it I drive off.
Out of curiousity I flicked through the manual and documents to try and find the receipts and guarantee .....and found nothing!! So I went to the garage and saw another salesman and asked him if you got a "permashine" maintenance pack for after care, and sure enough I should have!
I phoned up the next day and spoke to the salesman who sold me the car and he said "ohh sorry i must have forgot the pack, phone on Monday and i'll get you one" I phoned up and guess what......."Give me a few, more days" tried again today "I've been off for a few days, i'll phone you when it's ready"
As there are no receipts and no aftercare pack I don't recon he's applied the protection, even though he said, infront of me and two mates, that it was all sorted, I know it's only a £300 paintjob but he's already got £12,500.00 out of me!!!!