Phoned up 02 been researching all weekend long as to what mobile to buy and what tarriff I should go on. I only want 02 because I hear everyone else moan about no signal yet I've never had a problem.
So phone up today.
Hello I'd like to renew my contact (change my contract) and organise a new handset please
ok... Erm how about a really old Nokia?
No I want an N80 and I want to go on online 35 please.
Right you know theres a charge for the upgrade...
No actually £79.99
Because my monthly spend is so low (£40 per month) I'm affraid my system says you have to pay £79.99 for that upgrade.
But its advertised on your site for £49.99 on Online 35 calling plan.
Yes I know.
Well thats what I want! I've been with 02 for 5 years.
Sorry but thats all I can do.
So I can cancel my contract, take a new one and get the phone for cheaper?
Right I'll do that and I want my pac code please so I can keep my number.
Sorry we can't do a pac transfer 02-02
Honestly!!!!! WHAT ON EARTH IS GOING ON? No rewards for having £40 per month for 5 years, but a new contract maker gets a better deal!!!!
Sorry for the rant but I'm sooooooooooo PI$$$$$hhhhheeeedddd OFF RIGHT NOW.