So i sold my cd player on ebay.
when i took it out of the car it was fine, no problems whatsoever, great cd player. - i left a cd in the player, so a couple of weeks after i took the cd player out of the astra, i plugged it into my rover to remove the cd, whilst i was doing this i sat and listened to it in the rover for 5 mins, contemplating whether to put it in the rover to sell the car with a cd player. as the unit itself doesnt have a screen i decided against it. So with no problems there either, i decided to sell it on ebay.
So last week it sold, and i send it out, well packaged in loads of bubble wrap.
now i get an email today saying the following:
"There is a constant 'clicking' noise coming from inside that sounds as though a motor is slipping. It does not display whether the CD or radio is playing on the dashboard display. The CD jumps. It also turns itself on and off randomly."
Now i never had any of these problems, where have they come from? could it be her car doing it? maybe her display has gone haywire?
where do i stand? i sent it out, and it worked perfectly. I have no refund policy on ebay, do i just refuse to refund? - she hasnt asked for a refund, but im very dubious about offering one, because it worked perfectly when i took it from my car, and only last week i had to refund for an ipod which wasnt broken, just because the guy saw a "rainbow" on the screen which he thought was bad - i got it back (having never seen this "rainbow" and saw that it was just the screen itself) no big deal. so me, out of pocket with an ipod which now has all my songs missing off it and i have to sell it again, costing me more in ebay fees.
I dont wanna refund it to find that i get her original cd player back, while she is driving roun in mine. I dont want to be scammed by someone buying the same unit as they have (which thiers is broken) to tell me that the one i sent is broken so they can keep the working one and send me thier broken one back.
What do you suggest?