My mobile phone contract comes to an end tomorrow, so yesterday I rang the orange upgrade line to see what new phone I could get. I like the look of the Samsung D900.
There were 3 that I could get for free but they were rubbish, worse than my current k750i.
So I rang the disconection line and said that I wasn't happy with the phones that I was offered. If I wanted a Samsung D900 it would cost me £125 to upgrade, but if I start a new contract through the Orange website then its free!
Whats the point in that then? It just means more hassle for me with keeping my number and changing direct debits.
For a company that promotes fair deals for existing customers then they aren't doing it very well!