Just need some advice from anyone in the know.
My Girlfriend was driving her car when someone crashed into her (failed to give way on a round about) writing her car off. Got the payout minus the excess. This accident was at the beginning of Jan and our insurance company (direct line) have only just managed to get details of the 3rd parties insurance.
Any advice on how to speed things up? Its just 3 months to establish 3rd party was liable geting my excess back i think is too long.
Any advice/tips would be much appreciated