How do I do it? what number do I need?
phone this number 01528 2427200 and talk to them
Good luck mate....you're gonna need it.
Make sure you get yourself a case number and speak to the manager that is in charge of your case, not just the customer services assitant.
If you don't get what you want, write to the MD, things get moved a long a lot quicker and someone else higher up in the chain is put in charge of your case.
LM Audio - Knebworth Herts - 01438 812444
whats the problem lloyd? maybe a fellow AS member has experienced your problem and could help?
52 plate 1.8 Bertone CoupeNow where did I put all of those Irmscher bits?
I suspect his disintegrating door is the problem.
2007 Metro Blue 5 door Mk5 Elite 1.7CDTI
6th Vauxhall (4th Astra) in 10 years...plus a couple of other sheds...
always remember to tell the garage u are going to complain before u do it, because my dad said a while ago (works for vauxhall) for every complaint they get the garage gets charged by vox (iirc a few hundred £) and the garage he works for charges his department again (anoth £200 or so) so most things they will fix/do to stop from having to pay this,
he told me how some people who have no right to complain (not meaning u in anyway) say they will complain to vox and they fix the prob straight away to get out of the charges,
all down to customer service,
Drives - 08 Astra SRi XP 1.9CDTi 150
Beer is living proof that God loves us and wants us to be happy.
tis door and unhelpful repair centre.
Also question about egr on my car
I have onewith these numbers on
20091A which looks like could be faulty after reading this
and the car is 6 year old this month!!! typical
so gonna ask them.
I have trouble accelerating and she sounds like shes only running on 3.
I may call the dealer again to check.
haha, so thats why they hate me so much. ah i'm so much happier knowing theyre actually suffering for the incompetenceOriginally Posted by AndyR
lloydr complain in writing to VX HQ. Can't remember the address but its Griffen House. If it's in writing it's more formal and will be dealt with quicker. Ensure you send the letter by recorded delivery and expect a phone call from VX HQ within 2 days of sending. Worked for me