Aint sarcasim great.
Dani is buying me a new setup, So I called in at Bass junkies as the amp I wanted they had it at a real good price and the cheepest I have seen for non b class stock.
But alas they hadnt got it, so I listen to the blokes advice on getting this pioneer amp for the same price, but looking at the rms out put it was pretty low to be honest to drive two 12"s to get a decent performance as at 2 ohms bridged its rms was 260 wats and 480 max power out put and the amp I want runs 2 12"s at 4 ohm at 250 watts rms or 500 watts bridged into 1 channel, ideal for what I need it for.
So I called up to say look you aint having these in and you still advertising them on the net as in stock so I called the wolverhampton branch were they said they had them in there, so I said I will pop over to collect it, went over and went to hand in the pionner amp and it was a case of sorry, we can not excpet that here it needs to go back to walsall, so no probs I said, I will pay for the amp now and I will get a refund from walsall, they said no they can not do that I have to pay a handaling charge and only entilted to a credit note. I said that aint on as Im exchanging a product it hasnt even been opened the box or left the carrier bag i bought it before closing time and went to swap it over at 2 oclock. They werent having none of it, so he got the rest and read the terms and conditions stating this. so I wenton the net and showed the terms and conditions on there website stating that if the product is being exchanged for the same value or higher no charges would be added.
after a little came I now have to go back tommorow afternoon to collect the new amp,from walsall with no excess charge. The same amp is being delivered from the wolverhampton branch to walsall.
Can you understand the mentaility of that, why could I just buy the kenwood amp and take the pionner one back for a refund at walsall.
Im dont usally slag companys off but I never like going there, I have never had a decet service. I end up ther usally as its local. and this time for once they are the cheepest.
Whay can not old values with customer service be continued, like does. gets my back up.
Sorry for the rant