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Thread: Big Thumbs up for Regal

  
  1. #1
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    DaveDempsey's Avatar
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    Big Thumbs up for Regal

    Called Karen at Regal on Thursday to enquire about a re-map for the bus....got prices etc.....she said send it down we'll programme it and send it back same day......called on Friday to confirm the Stage 2 remap & replacement front pipe and sent the ECU down with AMtrak.......called again on Monday morning ECU hadnt arrived but added Iridium spark plugs and a Blitz turbo timer to the order.......its now les than 24hours since they received the ECU and a box containing all the parts I ordered has just arrived on my desk.....now that to me is bloody good service, hats off to them.....I am however still waiting on my flywheel and pulleys from Courtenay which were ordered nearly 2 weeks ago......will definately be using Regals mail order service again

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    Agreed Dave that is superb service. That is one hell of a bus you are building!!
    Scotland Region
    If at first you don't succeed, destroy all evidence that you tried.

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    so dave is it you who will be the designated driver on the night out down south then seen as you have more room
    Ibiza FR CR TDI with 203 BHP

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    St3w4rt - should be once she's all together.....looking forwad to going for a blast in her tonight.

    Craig - -This has already been discussed.... Minxy's driving.....Im the designated drunk for the weekend

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    Nice to hear about good service for a change
    Been apart of the inner circle since 2001
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    I spoke to Chris afew weeks ago, while waiting on stuff to be done, and he is quite open about them upping the standards to gain back what should be a good reputation. Think they have had mixed feedback over the last few years, some fair some unfair. If they can keep up the standards set, with the decent EDS software and the upgrades producing decent power, coupled with good customer service, they should soon be back near the top of the Vauxhall tuning scene.

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    Quote Originally Posted by LordNikon
    I spoke to Chris afew weeks ago, while waiting on stuff to be done, and he is quite open about them upping the standards to gain back what should be a good reputation.
    If this is the case - then hats off to him for acknowledging there was a problem.

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    T-bone's Avatar
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    They can get it right - just about making it a consistent result across the board
    Me run tings.... not tings run me!

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    The level of service usually tends to decrease incrementally, inversely proportional to the amount you're saving. It's great when you can find that balance. Good to hear you're happy.

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    Dave - why didn't you go for the v-max from Wallace Performance ?.

    cheers
    www.l4leather.com Custom retrims, ICE, alloys, bodykits...list is endless...customer service is second to none. www.collardracing.co.uk

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