Just went to the bank and noticed that my a/c seemed a little low. So I printed a statement and found that someone had taken £750 out of my a/c :shock: (hotel, restaurants, petrol station x 5 all in 1 day).
Obviously cancelled the card, and had to fill out a form to get the fraud team to investigate, then they said i had to get a crime ref. in order for them to investigate it further. Went to the cop shop, they said I couldn't get a ref. and that the bank had to sort it themselves. Went to the bank "no u defo need a crime ref" so went back to the cop shop. Then got practicarly accussed of commiting the crime myself "It's not a crime if u still have the card, there's no way they could have done it, where were u yesterday??) Gave the ****** a verbal assasination (made her look v. stupid while keeping my dignaty). Then finally went to the bank where they said they'd follow it up. The bank said I should get my money back within 2-4weeks. But people at work have got me worried saying that current a/cs aren't covered, but surely they would have told me that in the bank, n e ideas/experiences??