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Thread: Worst ISP Technical Supportline EVER

  
  1. #1
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    Al's Avatar
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    Worst ISP Technical Supportline EVER

    I vote for NTL!

    Tried to call them tonight to report a fault with the line and guess what? I get put through to a crappy voicemail machine. It tells you that there are currently email problems and they are sorry and thats it! then it gives you some options to press, so I followed it through, only finding out they do not go anywhere, but in circles :!:

    I want to speak to a person, not some piece of shit machine!!!

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    i only use ntl for the connection, dont use their sofware or e-mail cause its crap !!
    im bored !

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    there all the same, was on hold for 20 mins with BT this afternoon trying to get something sorted out too.

    just nae use

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    Your right about NTL they suck!!

    We've had bother with them in the past and keep getting reffered....eventually got on to a Senior Executive....bog all good that did!

    Perhaps they should realise that their personal customers also happen to be negotiating contracts on behalf of almost 100 schools! Oh well such as life!

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    I have to agree with you about tech support its is crap and i work for ntl in teesside.
    Having said that beleive it or not it is better now (less time in que to speak to someone) than it was say 5-6months ago.

    ste

  6. #6
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    Vauxylady's Avatar
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    yer ntl can be a pain ours went down yet again last night and just a voicemail message saying there is a fault but it can`t be fixed till 10am tomorrow


    Mothers with teenagers know why animals eat their young

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